One of the easiest and most efficient ways of tracking your insurance claims and other activity is by setting up an online account. Most, if not all, insurance carriers, now have an online portal available. This gives members the ability to perform many simple tasks, such as viewing and tracking claims, downloading forms, looking up a drug, ordering a new ID card, and selecting a new PCP. One of the most important tools is the “deductible tracker”. This is very helpful for those who want to know where they and their family members stand in their deductible costs so far for the year. We strongly recommend using the online accounts as a way to manage your health and utilize the carriers’ resources. If you are unsure about how to set up an online account, you may call the member services number on your ID card, and a representative will assist you in that process.