Many firms provide great tools, but Acadia Benefits offers a team of people who are dedicated, passionate and committed to helping our customers navigate the intricacies of benefit plans. With many of our team coming to us from the carrier-side of the industry, we bring a broad perspective to our customers.
We foster a company culture that is centered on professionalism, open communication and collaboration, which has been successful in creating and sustaining the long-standing relationships we’ve had with our employees and customers for over 28 years.
John Condon, CLU
With over 40 years of experience John specializes in advising employers in the "Great North Woods", which stretches from New Brunswick, Canada across Northern New England into Upstate New York, on employee benefits. John started Acadia Benefits in 1990 after working with Longley Associates since 1979. Prior to that, he spent 5 years with Hannaford Brothers. He graduated from the University of Maine with a degree in Public Administration.
Vicki focuses on account management for all size groups, including customer service, new program implementation, and carrier relations. With close to 30 years of experience, Vicki also oversees our team and special projects. She represents the firm as a member of the By Laws Committee of United Benefit Advisors (UBA). Prior to joining Acadia Benefits, she worked at Paine Webber and G&S Commercial Brokers. She graduated from St. Lawrence University with a B.S. in Sociology.
Bob assists customers on the design, implementation, ongoing service, and long-term strategic planning of their employee benefit plans. Bob has over 35 years of experience in the employee benefits field and prior to joining Acadia Benefits, he worked at Blue Cross/Blue Shield of Massachusetts and Maine. He graduated from Rollins College with a B.A. in Business Administration.
With over 20 years of experience Scott specializes in evaluation of benefit plan options, analysis of funding arrangements, benefit program implementation and administration, and account service management for our customers. Scott worked at Aetna, Inc. and Cigna Healthcare prior to joining Acadia Benefits. He attended Kent State University in Kent, Ohio.
Jessica is responsible for managing and aiding customers with on-going account-oriented needs. With over 25 years of experience, Jessica provides support to Account Executives including preparing documents, presentations and customer communications. Prior to joining Acadia Benefits, she worked for Aetna/NYCare Health Plans and Benefit Management of Maine. Jessica graduated from Casco Bay College with an Associate’s Degree in Business Management and Certificate in Travel/Tourism.
Paula has been our Employee Advocate for over 18 years. She supports our customers and their employees with claims resolution, referral and authorization assistance, resolving issues pertaining to prescription coverage, and surgery precertification. Prior to joining Acadia Benefits, Paula worked for Martin’s Point Health Care and Tufts Health Plan. Paula graduated from St. Joseph’s College of Maine with a B.S. in Human Services.
Mary is responsible for all aspects of assisting her customers with design, implementation and administration of a comprehensive employee benefits program. Prior to joining Acadia Benefits she worked at Halkett & Towns/ Dunlap Corp. and The Maine Center for the Arts. She graduated from the University of Maine with a B.S. in Business Administration.
Mariah is responsible for overseeing all account details for our small groups and managing the carrier marketing process for all of our groups. She is also an Account Manager for our small groups, assisting customers and prospects with their employee benefits needs. Mariah has over 15 years of experience in the employee benefits field. Prior to joining Acadia Benefits, Mariah worked at a benefits broker firm in Nashville, TN. She graduated with a B.S. from Belmont University.
Susan has been a team member for over 14 years and is responsible for managing accounts receivables and financial commissions reporting. She also assists with various business projects including: State Licenses, annual health plan surveys, communicating legal/government requirements with our customers. Prior to joining Acadia Benefits, she worked at Anthem Blue Cross/Blue Shield of Maine for 10 years. She graduated from Bates College with a B.A. in English.
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Sheryl supports our Acadia Benefits team as our accountant and she has over 20 years of accounting experience with small to mid-size businesses. Prior to moving to Maine, Sheryl was the Business Operations Manager for an insurance agency in Boston. She attended Massachusetts Bay Community College in Wellesley, MA.
With over 10 years of experience, Kate’s primary role for Acadia Benefits is new business development. She specializes in developing strong customer relationships, customizing benefit program offerings to best suit our customer’s needs, providing ongoing account service, and educating employees of their benefit offerings. Prior to joining our team, Kate worked on both the broker and carrier sides, creating a firm understanding and appreciation of the employee benefits industry. Kate graduated from the University of Southern Maine.
Shelly’s expertise is in the strategy and design of employee benefit plans, as well as the ongoing evaluation, negotiation, and administration of the plans. She was the principal of two benefit firms before joining Acadia Benefits. She brings over 30 year of experience in the insurance and financial services industry, including 5 years in the home office of a major insurance company. She is a Phi Beta Kappa graduate of Colby College with a degree in Math and Administrative Science.
Kevin works with our mid-sized/large accounts and has experience handling the day-to-day needs of his customers including managing the marketing, renewal and implementation process. Kevin implements plan design, ongoing service and customers short and long term goals. Prior to working at Acadia Benefits, Kevin was a Captain and Business Manager of a tour boat in the Kennebunk River. Kevin graduated from Arizona State University.
Ellen is responsible for the collecting and reporting of data for marketing employee benefit programs for current and prospective customers. In addition, she maintains open relationships with carriers to provide her team with current and new product details. Prior to working at Acadia Benefits, Ellen worked for Mercy Hospital, a division of Eastern Maine Healthcare Systems. She graduated Magna Cum Laude from the University of Southern Maine with a degree in Media Studies and a creative writing concentration.
Danielle is responsible for the marketing of employee benefits for our small group prospects and customers. She is also the Account Manager for small groups. Danielle compiles and prepares benefits and cost data for presentation to our customers. Prior to joining Acadia Benefits, Danielle worked for TD Bank and Gorham Savings Bank. She attended the University of Maine at Orono.
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Sara is responsible for a variety of marketing functions to support Acadia Benefits’ business development team. Prior to joining Acadia Benefits, Sara worked in various HR, Sales and Marketing roles for Orvis, Stratton Mountain Resort, The Woodstock Inn & Resort and the Seaport Companies in Boston. She graduated from Boston University with a B.S. in Hospitality Administration.
Conner works directly with our medium/large sized customers implementing and administering benefits programs and supporting a variety of account-orientated needs. Prior to joining Acadia Benefits, Conner worked for UPS in Boston and was a foreman for a local landscape company. He received a B.S. in Environmental Design from the University of Colorado at Boulder.
Catherine joins Acadia Benefits with over 15 years in employee benefits, both on the carrier and brokerage side. Catherine thrives on building and sustaining in-depth relationships with customers through customized plan design, analysis and strategy to help customers obtain long term overall goals. She is passionate about employee education to ensure people have a true understanding of their benefit offerings. Catherine graduated from Southern NH University with a degree in Business Studies/Marketing.