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Employee Advocate

Acadia Benefits’ Employee Advocate
Paula Green

Employees occasionally need assistance in resolving issues with insurance carriers, such as unpaid or denied claims on medical and/or dental insurance, referral questions, and prescription coverage issues. Our goal is to provide truly expert personalized service, as well as assist your employees in becoming informed consumers.

We ask that employees and/or dependents contact the carrier at least once to resolve their issue. If assistance is still needed, please contact our Employee Advocate, Paula Green, whose services are provided at no cost.

Paula Green was employed for four years at a managed care company in Maine prior to joining Acadia Benefits. She has an excellent understanding of insurance and what is required to “work within the system” to obtain timely resolution to problems. Paula is totally dedicated to resolving the claims issues of our customers' employees and their families.

You may reach Paula at

Telephone 207.523.0065
Toll-Free 866.761.2426
Fax 207.761.0976

You will need to complete a carrier release form in order for Paula to assist you. Please click here to obtain your specific carrier’s form.

Employee Advocate Satisfaction Survey

Please click here to complete a brief survey regarding the quality of service you received from our Employee Advocate.

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